Inbound Services

• Help Desk Expert
• External Customer Support
• Products, Services and Operations Support
• Support Resource Management
• Reservation Services;
• Centralized Emergency Maintenance;
• Centralized Customer Service;
• Hotlines.

“Enhance your customer satisfaction, through high value availability services.”


Outbound Services

• Surveys and Market research; Set Appointments and Business meetings and follow up.
• Generation of prospect & sales leads.
• Telemarketing & Telesales (Up-Selling and Cross-Selling) allow customers to receive information of products and services from a single source, providing uniform answers and consistent service.

"Campaigns are very useful to those corporations willing to start new service"

RY6 Click Live Web Chat

RY6 Click service enhance your customer overall online experience and satisfaction, allowing your customers to receive quick answers to their questions. Our eReps assist your customers in real time as they visit your site.

 

 

"Availability of Live Web Chat on your website can reduce shopping cart abandonment up to 50%."