As a result of its geographical location, its qualified workforce and the advanced telecommunications networks, Guatemala offers the conditions that make it a strategic focal point for companies interested in beginning or expanding their outsourcing operations.

Our operating costs are lower and more efficient because there is no need for working overtime. For organizations located in Mexico, the United States and Canada, our geographic location is strategically advantageous , since we share the USA's Central Time Zone, which means that there is no more than a 2-hour difference with most of he rest of North America.

Neutral accent. Guatemala offers the capability to provide differentiated services with entirely bilingual operators, helping position Guatemala as one of the main destinations for setting up contact  centers, back-offices and data processing operations 

Our labor force with great data entry dexterity and ability, since typing courses are mandatory for students between the ages of 12 to 16.  This has allowed Guatemalans to extensively develop the required skills for quick and efficient data entry and data processing operations. 

Availability of communications. Interconnection to the world by three of the most advanced telecommunication networks in the region: Emergia, Maya 1 and Arcos, guarantees redundancy and essentially zero down-time.